Ideal Internet logo

Web Site and Email Not Working

E-mail not working

Unless we've made special arrangements for you, only your incoming e-mail will be handled by us, outgoing e-mail will we handled by your ISP e.g. BT Broadband or Freeserve, so please direct support issues to them directly.

If your incoming e-mail is not working, please try our webmail before calling technical support, if the webmail is working, the problem is probably at your end.

Clients with credit accounts should ensure their account is up to date before calling technical support as your service may have been suspended for non-payment.

Web site not working

Before contacting us, please ensure that you can reach other web sites.

Clients with credit accounts should ensure their account is up to date before calling technical support as your service may have been suspended for non-payment.

Latest News